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Below is our billing policy which constitutes part
of our Terms of Service. You will be required to confirm you have read,
understood and agreed to our
Terms of Service.
Payment Options for Coasthost services include the following:
Australian Customers
- Credit Card (Visa, Mastercard, Bankcard, Diners and AMEX)
- Bank Transfer
- Cheque / Money Order
International Customers
- Credit Card (Visa, MasterCard, Diners, AMEX)
- Bank Transfer
(Please note that we are unable to process foreign checks.)
- All orders are billed in Australian dollars.
- Domain Name Registration periods for ".au" domain names is 2 years at a time.
All other domains may be registerd for 1 or 2 years at a time.
- Web Hosting billing cycles to choose from include 3 and 12 months.
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When ordering by credit card, the credit card is billed on sign-up and automatically on renewal unless
otherwise informed. You can turn Auto Bill OFF from the control panel once you have received your Welcome email
containing your login details.
- Credit card details are not stored online for more than the duration of the initial transaction. If a credit card is on record
for the account, the record is kept offline.
- All credit card details except for the "Name on Card" has 4 layers of encryption before being stored in the temporary
storage facility for the duration of the transaction.
- The temporary online storage facility itself has multiple layers of security to prevent unauthorized access.
- All information that is sent or received while ordering or while logged into the admin section is encryted during
transmission by the highest commercially available security standards.
- Accounts will only be activated upon receipt of full payment.
- Domain names will only be registered upon receipt of full payment.
- All customers are entitled to a full refund of web hosting (EXCLUDES ALL DOMAIN REGISTRATION COSTS) if not completely
satisfied with our service within the first 30 days of sign-up.
- The customer understands that Coasthost will make invoices available to the customer via the internet in the member admin
section of our web site https://www.coasthost.net/billbuddy/.
- Invoices will appear 15 days before the start date of a plan period
and, if selected, auto billing of an invoice will take place within 7 days of the invoice due date.
A valid credit card must be entered for auto billing to be successful.
- The customer understands that if their account is not set to auto bill, they will be notified by email of new
invoices to their account.
- Title to any services provided by Coasthost, remain the property of Coasthost until payment is received in full.
- All pricing is subject to change at any time. Please check the Coasthost web site for latest details.
- It is the customers responsibility to ensure that a current active email address is supplied to Coasthost
for the delivery of correspondence.
If you have any further questions about our billing policy please send e-mail to
billing@coasthost.net.au or use our
contact form.
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